Refund Policy

Last updated October 19, 2026

• Try before you pay: the Free plan has the full reminder sequence for 2 active invoices, so you can test ChaseOwl before upgrading.
• 14-day money-back on your first payment: if you're not happy within 14 days of your first paid subscription charge, email us and we'll refund it in full. No questions asked.
• Renewals: after that, monthly renewals are not refunded, but you can cancel anytime in the billing portal and keep access until the end of the paid month.
• Billing mistakes: duplicate or erroneous charges are always refunded.

Refunds go back to the original payment method via Stripe and usually appear within 5-10 business days.

To request a refund, email support@chaseowl.com from your account email address.